TERMS AND CONDITIONS

Last Updated: 21 September 2026

These Terms and Conditions (“Terms”) govern access to and use of the websites, web applications, mobile applications, dashboards, software, communication systems, payment features, property marketplace, property-management tools, APIs, integrations and other products or services made available under the brands BedR and ManagR.

BedR Realcon Private Limited

CIN: U82990MP2025PTC077727

GSTIN: 23AANCB7398C1ZH

Registered Office: E-1/79, Arera Colony, R.S. Nagar, Huzur, Bhopal – 462016, Madhya Pradesh, India

Websites:

BedR: bedrindia.com
ManagR: managr.in

Customer Support:

Email: contact@bedrindia.com
Telephone: 08048795182

BedR Realcon Private Limited is referred to in these Terms as the “Company”, “BedR”, “ManagR”, “we”, “our” or “us”, depending upon the context.

By accessing, browsing, registering for, purchasing, subscribing to, listing on, communicating through, making a payment through or otherwise using BedR, ManagR or any related Service, you acknowledge that you have read, understood and agreed to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Services.

These Terms should be read together with our Privacy Policy, Refund and Cancellation Policy, applicable product-specific terms, transaction-specific disclosures, owner terms, payment-provider terms and any other policies displayed through the Services.

1. DEFINITIONS

For these Terms:

“BedR” means the Company’s property discovery, rental marketplace, property-contact, search-assistance, messaging, visit-management and related tenant/customer-facing services.

“ManagR” means the Company’s software and technology platform made available to property owners, landlords, operators, managers, caretakers and authorised personnel for managing properties, rooms, beds, tenants, leads, visits, bookings, rent, payments, communications, documentation, websites, analytics and related operations.

“Services” means BedR and ManagR collectively and any feature, product, service, website, application, integration, communication channel or functionality offered by the Company.

“Customer”, “Tenant”, “Property Seeker” or “BedR User” means a person using BedR to discover, evaluate, contact, visit, communicate about, book or rent a Property.

“Owner” means any landlord, property owner, lessor, operator, PG operator, hostel operator, co-living operator, property manager, authorised representative, business or other person offering or managing a Property.

“Business User” means an Owner or other person using ManagR primarily for business, commercial, professional or organisational purposes.

“Property” includes a flat, apartment, house, room, PG, paying guest accommodation, hostel, co-living property, bed, shared accommodation or other rental accommodation displayed or managed through the Services.

“Listing” means information relating to a Property, including photographs, videos, rent, security deposit, amenities, rules, availability, occupancy, location, sharing type and other information.

“Contact Access” means a digital service through which BedR permits a Customer to access, view or receive contact information or a communication channel relating to an Owner or Property.

“Contact Pack” means any bundle, package, cart purchase, credit or other arrangement through which Contact Access may be purchased.

“Lead” means information concerning a prospective Customer who has expressed interest in rental accommodation or otherwise consented to relevant matching or communication in accordance with the notices and permissions presented to that Customer.

“Lead Access” means access offered to Owners to eligible Leads.

“Content” means text, photographs, videos, documents, listings, reviews, messages, recordings, data, logos, property information, advertisements or other material submitted to or made available through the Services.

2. WHO MAY USE THE SERVICES

You must be legally competent to enter into a binding contract under applicable law.

Unless otherwise expressly permitted, you must be at least 18 years old to create an account, purchase Services or enter into transactions through the Services.

A person under 18 may use relevant Services only through, and with the supervision and consent of, a parent or legal guardian where permitted by law.

If you use the Services on behalf of a company, partnership, owner, property operator, family member or other entity or person, you represent and warrant that you have full authority to bind that person or entity.

We may request proof of identity, age, authority, ownership, business status or any other information reasonably required to verify eligibility.

3. YOUR ACCOUNT

Certain Services require an account.

You agree to provide accurate, current and complete information and to keep it updated.

You are responsible for safeguarding your login credentials, OTPs, passwords and devices.

You are responsible for activity conducted through your account unless you promptly notify us of unauthorised access.

You must not:

• impersonate another person;
• create accounts using false information;
• share accounts in order to avoid payment or usage limits;
• sell, rent or transfer an account without our written consent;
• use automated systems to create accounts;
• access another user's account without permission; or
• circumvent security, verification, pricing or access controls.

We may require OTP verification, identity verification, KYC or additional checks before providing particular Services.

4. NATURE OF BEDR

BedR is principally a technology platform facilitating discovery, information exchange, communication and related services in connection with rental accommodation.

Unless expressly stated for a specific transaction:

BedR is not the owner, landlord, lessor, tenant, broker, real-estate agent, property manager, insurer, lender, guarantor, escrow agent, trustee or party to any rental agreement entered into between a Customer and an Owner.

BedR does not acquire possession or control of Properties merely because they are listed on the Platform.

The decision whether to rent, licence, occupy, visit or transact concerning a Property is made between the Customer and the applicable Owner.

A rental agreement, leave-and-licence agreement, lease, booking arrangement or other agreement entered into between a Customer and Owner is independent from these Terms.

Nothing in these Terms creates a partnership, joint venture, employment relationship, fiduciary relationship or agency relationship between the Company and a User except where expressly agreed in a separate written agreement.

5. BEDR SERVICE FEES ARE NOT BROKERAGE

BedR may charge Customers for digital and assisted services including Contact Access, Contact Packs, search assistance, relationship-management services or other Services displayed at checkout.

Such charges are fees for the applicable BedR Service and are not, merely by reason of being charged in connection with rental discovery, a representation that BedR is acting as a traditional property broker.

References such as “zero brokerage”, “no brokerage” or similar marketing language refer to BedR not charging the traditional rental brokerage/commission described in the applicable communication.

They do not mean that every BedR Service is free.

Contact Access fees, platform fees, search-assistance fees and other charges disclosed before purchase may still apply.

6. PROPERTY LISTINGS

Listings may contain information supplied by Owners, property managers, staff, authorised representatives, photographers, users, third-party sources or the Company.

While we may take steps to improve Listing accuracy, we do not warrant that every Listing will remain accurate, complete or current at all times.

Rental accommodation can change rapidly. Availability, pricing, deposits, occupancy, roommate composition, property rules, furnishing, services, amenities, meal plans and other conditions may change after a Listing is created or verified.

Users should reconfirm all material information before paying any Owner or entering into any rental agreement.

7. MEANING OF “VERIFIED”

BedR may mark Listings, Owners, photographs, information or accounts as “Verified”, “BedR Verified” or using similar terminology.

Unless expressly stated otherwise, verification means only that BedR has completed one or more verification processes determined by BedR at the relevant time.

Verification may include checks relating to telephone numbers, identity information, property photographs, property visits, addresses, documents, Owner representations or other information.

A verification badge does not, by itself, constitute:

• legal title verification;
• confirmation of ownership;
• legal due diligence;
• confirmation of municipal approvals;
• fire-safety certification;
• structural-safety certification;
• confirmation of regulatory licences;
• confirmation of tax compliance;
• verification of every amenity;
• a guarantee that photographs perfectly represent the Property on the date of viewing;
• a guarantee of availability;
• a guarantee of Owner conduct;
• a guarantee against fraud;
• financial verification;
• police verification; or
• a recommendation or warranty that a User should enter into a transaction.

Verification reflects only the scope of checks undertaken at or around the relevant time.

8. CUSTOMER DUE DILIGENCE

Customers are responsible for independently assessing whether a Property is suitable.

Before entering into a rental arrangement, Customers should verify matters relevant to them, including rent, deposit, refund rules, notice periods, lock-in periods, maintenance charges, electricity charges, food charges, move-in conditions, termination conditions, house rules, roommate arrangements, furnishing, safety, access, locality and the identity/authority of the person receiving payment.

Where appropriate, Customers should physically inspect the Property and review the final agreement before making substantial payments.

BedR does not guarantee the enforceability or commercial fairness of arrangements independently entered into between Customers and Owners.

9. CONTACT ACCESS

BedR may allow Customers to purchase access to an Owner's contact information or another communication channel.

Contact Access may be sold:

• individually;
• through a Contact Pack;
• through a cart;
• through volume pricing;
• through promotional pricing;
• through membership or subscription arrangements; or
• through any other pricing model displayed before purchase.

The price, quantity, benefits and any applicable validity period will be those shown at the time of purchase.

Pricing may differ between Users, campaigns, geographic areas, Properties or periods where permitted by law, provided the price payable by the User is disclosed before payment.

10. WHAT A CONTACT PURCHASE PROVIDES

Unless the checkout page expressly states otherwise, purchasing Contact Access gives the Customer the right to access the applicable contact information or communication functionality.

It does not guarantee:

• that the Property remains available;
• that the Owner will answer;
• that the Owner will respond immediately;
• that the Owner will respond at all;
• that the Owner will agree to the Customer's requested terms;
• that rent or deposit will remain unchanged;
• that the Customer will be accepted;
• that the Customer will like the Property;
• that the Customer will successfully schedule a visit;
• that a rental transaction will occur; or
• that the Customer will ultimately move into the Property.

The Customer is purchasing access to information or communication, not a guaranteed rental outcome.

11. DELIVERY OF CONTACT ACCESS

Contact Access will ordinarily be considered delivered when the relevant Owner contact information or communication access is successfully:

• displayed to the Customer;
• unlocked in the Customer's account;
• transmitted through the Platform;
• sent to the Customer through an authorised communication channel; or
• otherwise made reasonably accessible to the Customer.

A Customer's failure to subsequently use the Contact Access does not mean that the Service was not delivered.

12. CONTACT PACKS AND UNUSED ACCESS

Where Contact Access is sold in bundles or packs, the Customer may use the purchased quantity subject to applicable product conditions.

If a validity or expiry period applies, it will be displayed before purchase or otherwise communicated.

Unless expressly stated otherwise at purchase, BedR will not retroactively reduce the number of Contact Access units already purchased merely because BedR subsequently changes its prices.

Promotional or complimentary credits may be subject to separate expiry, usage or eligibility rules.

Credits and Contact Access are personal to the purchasing account and may not be resold, transferred, commercially distributed or pooled between unrelated Users without our permission.

13. REFUNDS FOR CONTACT ACCESS

Subject always to rights that cannot lawfully be excluded, Contact Access is ordinarily non-refundable once successfully delivered.

A Customer will not ordinarily be entitled to a refund solely because:

• the Owner does not answer;
• the Owner responds late;
• the Owner rejects the Customer;
• the Property subsequently becomes unavailable;
• the Property was rented by another person;
• the Customer changes their mind;
• the Customer no longer wants to move;
• the Customer finds another Property;
• the rent/deposit or terms offered by the Owner are unacceptable to the Customer; or
• the Customer does not use the contact after unlocking it.

Where Contact Access is not delivered due to a verified technical failure attributable to BedR, or where we determine that the specific contact delivered was invalid because of our error, we may, as appropriate, restore a Contact Access credit, provide replacement access, issue a refund or provide another remedy.

Nothing in this clause limits remedies available under applicable consumer law.

14. DUPLICATE OR INVALID CONTACTS

BedR may use technical systems to identify duplicate Owners or contacts.

Duplicates can nevertheless occur where:

• multiple representatives manage the same Property;
• the same Owner uses multiple numbers;
• properties share a central sales team;
• ownership or management changes; or
• information supplied to us is inconsistent.

Where a genuine system-generated duplicate or invalid contact is reported within the period displayed in our Refund Policy, BedR may investigate and provide the remedy specified in that Policy.

We may request reasonable supporting information before processing such a claim.

15. OWNER AVAILABILITY

Owners control their own Properties and availability.

BedR is not responsible where an Owner fails to update availability promptly.

A Listing remaining visible does not itself guarantee that inventory remains available.

We may suspend, mark unavailable or remove Listings when we receive information indicating they are no longer current.

16. PROPERTY VISITS

BedR may facilitate or coordinate Property visits.

A scheduled visit is not a reservation of a room or bed unless expressly confirmed as such.

Owners and Customers must attend visits at the agreed location and time and behave reasonably and lawfully.

Users are responsible for their personal belongings and personal safety.

17. ASSISTED VISITS AND BEDR REPRESENTATIVES

BedR may make employees, contractors or representatives available to facilitate certain Property visits.

The presence of a BedR representative is intended to assist coordination and does not constitute:

• a security service;
• personal protection;
• legal representation;
• property inspection certification;
• confirmation that the Property is safe;
• confirmation of legal title; or
• a guarantee of either party's conduct.

The representative may assist with communications, information and visit logistics but cannot independently bind an Owner or Customer to a rental agreement unless expressly authorised.

18. RELATIONSHIP MANAGER AND ASSISTED SEARCH SERVICES

Certain BedR products may provide a Relationship Manager, search advisor, assisted-search representative or similar support.

Such personnel may assist with:

• finding relevant Listings;
• organising options;
• communicating with Owners;
• coordinating visits;
• sharing publicly or legitimately available property information; and
• facilitating the rental-search process.

They do not provide legal, tax, investment, safety or financial advice.

They do not guarantee a successful rental.

19. BEDR CHAT AND COMMUNICATION TOOLS

BedR may provide in-platform chat or communication features.

To protect the integrity of Services, BedR may restrict or automatically block certain information, including:

• telephone numbers;
• personal contact information;
• external links;
• addresses;
• social-media handles;
• payment information; or
• other information determined by BedR.

Users must not attempt to circumvent these controls through coded language, images, altered spellings or other methods.

BedR may use automated systems and, where reasonably necessary and legally permitted, human review to detect spam, fraud, harassment, prohibited information, misuse or attempted circumvention.

Use of messaging functionality does not create an expectation that communications are invisible to the systems required to operate, secure or moderate the Service.

Personal data will be handled in accordance with our Privacy Policy and applicable law.

20. PROHIBITED USE OF OWNER CONTACT INFORMATION

Contact information obtained through BedR may be used only for legitimate personal rental enquiries relating to the relevant Property or search.

Customers must not:

• resell Owner information;
• publish it publicly;
• create databases of Owners;
• scrape contact information;
• use contacts for unrelated marketing;
• spam Owners;
• harass Owners;
• impersonate BedR;
• use contacts for fraud;
• share purchased contacts commercially with third parties; or
• systematically acquire contact information for competing services.

Serious or repeated misuse may result in immediate suspension or termination without refund to the extent permitted by law.

21. OWNER OBLIGATIONS ON BEDR

An Owner listing a Property represents and warrants that:

1. the Owner owns, operates, manages or is duly authorised to offer the Property;
2. the Listing does not knowingly infringe another person's property, privacy or intellectual-property rights;
3. the Listing information is materially accurate;
4. photographs accurately relate to the relevant Property unless clearly identified otherwise;
5. rent, deposits, compulsory charges and material conditions are not intentionally concealed or misrepresented;
6. the Owner will update material changes to availability within a reasonable period;
7. the Owner will not falsely advertise amenities or facilities;
8. the Owner will comply with applicable rental, municipal, accommodation, fire, safety, licensing, tax, police-verification and other laws applicable to that Owner or Property;
9. the Owner will not make false representations to Customers about BedR;
10. the Owner will not collect money by falsely representing that payment is required by BedR;
11. the Owner will not submit fake reviews or impersonate Customers;
12. the Owner will not use Customer information for unrelated purposes without appropriate authorisation; and
13. the Owner will treat Customer information securely.

22. OWNER RESPONSIBILITY FOR PROPERTY COMPLIANCE

BedR and ManagR do not assume an Owner's legal responsibilities merely because a Property appears on BedR or is managed through ManagR.

The Owner remains solely responsible for determining and satisfying laws applicable to the Owner's particular accommodation model, location and business.

These may include requirements relating to licences, municipal approvals, fire safety, building use, labour, taxes, GST, police verification, tenancy documentation and other obligations.

BedR's acceptance of a Listing does not constitute regulatory approval.

23. RANKING AND DISPLAY OF LISTINGS

BedR may determine the order in which Listings appear based on one or more factors such as:

• search relevance;
• location;
• price;
• availability;
• customer preferences;
• Listing completeness;
• verification status;
• responsiveness;
• historical engagement;
• property quality signals;
• customer feedback;
• recency;
• operational considerations; and
• promotional placement where applicable.

BedR may change ranking methodologies over time.

Where a Listing receives paid or sponsored prominence, BedR may identify the placement as sponsored, promoted or otherwise as required by applicable law.

BedR may treat different categories of Owners or Listings differently where there is a legitimate commercial, operational or product reason and where applicable disclosures are made.

No Owner is guaranteed any particular ranking, traffic volume or number of Leads.

24. OWNER LEADS

BedR or ManagR may offer Owners access to Leads.

Lead products may be sold individually, in bundles or under other pricing structures displayed at purchase.

A Lead may include information such as customer name, rental preferences, budget, location preference, intended move-in period or contact information where lawfully permitted and appropriately disclosed.

A Lead purchase gives an Owner access to the applicable Lead information.

It does not guarantee that:

• the Lead will answer;
• the Lead is still looking;
• the Lead will visit;
• the Lead is interested in that Owner's specific Property;
• the Lead can afford the Property;
• the Lead will book;
• a rental transaction will occur; or
• any amount of revenue will be generated.

25. OWNER LEAD REFUNDS

Subject to applicable law, Lead Access is ordinarily considered supplied when the applicable Lead details are successfully made accessible to the Owner.

Delivered Lead Access is ordinarily non-refundable simply because the Lead does not respond or convert.

Where BedR verifies that a Lead was duplicated or technically invalid due to our error, we may provide replacement access, a credit or refund in accordance with the applicable Refund Policy.

26. CUSTOMER INFORMATION PROVIDED TO OWNERS

BedR may enable Customers to submit information concerning their accommodation requirements, including preferences such as budget, locality, sharing preference, intended move-in period or other criteria.

Where a Customer requests contact, matching, assistance or relevant Owner communication, BedR may make information available to relevant Owners or authorised representatives only in accordance with the disclosures, choices and consents presented to the Customer and our Privacy Policy.

Acceptance of these Terms does not replace any separate consent that applicable law requires us to obtain.

Owners receiving such information must use it only for legitimate property-related purposes and in accordance with law.

27. OFF-PLATFORM RENTAL TRANSACTIONS

A Customer and Owner may ultimately enter into a transaction directly.

Unless BedR expressly provides otherwise for a specific transaction, BedR is not a party to that rental relationship.

Disputes concerning matters such as:

• deposits;
• rent;
• unpaid dues;
• property damage;
• possession;
• lock-in periods;
• eviction;
• notice periods;
• repairs;
• roommates;
• food;
• housekeeping;
• electricity;
• maintenance;
• theft;
• lost belongings;
• behaviour;
• security;
• guest policies; or
• other occupancy matters

are primarily disputes between the Customer and Owner.

BedR may assist with communications at its discretion but is not required to adjudicate private rental disputes.

28. PAYMENTS MADE DIRECTLY TO OWNERS

Customers should independently verify the intended recipient before transferring money directly to an Owner.

Except where a BedR-controlled checkout expressly identifies the Company as the recipient, the Company is not responsible for payments independently made through cash, bank transfer, UPI or other methods directly between Users.

Customers should not make payments based solely on screenshots or messages purporting to come from BedR.

29. MANAGR — NATURE OF THE SERVICE

ManagR is a software and technology platform intended to help Owners and property businesses manage rental operations.

Features may include:

• property, room and bed inventory;
• occupancy status;
• tenant records;
• lead management;
• CRM;
• visit scheduling;
• bookings;
• rent tracking;
• payment links;
• payment reconciliation;
• expense and revenue records;
• accounting tools;
• tenant KYC workflows;
• documentation;
• e-stamp integrations;
• e-sign integrations;
• agreement workflows;
• police-verification integrations;
• reminders;
• WhatsApp communication;
• SMS or voice communication;
• AI-assisted communication;
• caretaker management;
• electricity-bill allocation;
• analytics;
• websites;
• booking pages;
• calendars;
• integrations;
• reports; and
• related functionality.

Not every feature is necessarily available to every User, property, geography or plan.

30. MANAGR IS SOFTWARE — NOT THE PROPERTY OPERATOR

Unless ManagR enters into a separate written management agreement expressly stating otherwise, ManagR does not become the operator or manager of a Property simply because the Property is managed using the software.

The Business User remains responsible for its business and operational decisions.

ManagR does not assume responsibility for:

• collecting rent where collection is not expressly undertaken by ManagR;
• enforcing leases;
• handling evictions;
• maintaining Properties;
• ensuring habitability;
• paying taxes;
• maintaining licences;
• managing employees;
• dealing with tenants;
• satisfying regulatory requirements;
• resolving tenant disputes; or
• performing statutory duties imposed upon an Owner or operator.

31. MANAGR USER DATA

Business Users may upload or create information relating to Properties, employees, caretakers, tenants, rent, expenses, agreements, Leads and operations.

The Business User represents and warrants that it has the legal authority required to collect, use, upload and instruct ManagR to process such information.

Where a Business User determines the purposes for which tenant or other personal data is processed and ManagR processes that information on the Business User's instructions, the parties' respective responsibilities will be governed by applicable data-protection law and any applicable data-processing terms.

Where the Company independently determines the purposes and means of processing personal data—for example for our own account administration, fraud prevention, legal compliance, security or permitted analytics—we may have independent responsibilities under applicable privacy law.

32. BUSINESS USER RESPONSIBILITY FOR TENANT DATA

Business Users must not use ManagR as a repository for information they have no lawful right to collect or process.

Business Users are responsible for providing their tenants, staff and other individuals with notices and obtaining consents where required.

Business Users must not upload excessive, irrelevant or unlawfully obtained identity information.

A Business User must not instruct ManagR to use personal information for an unlawful purpose.

33. RENT MANAGEMENT

ManagR may allow Owners to:

• create rent schedules;
• record dues;
• send payment reminders;
• track payments;
• record cash/offline payments;
• generate payment links;
• reconcile transactions; and
• generate receipts or reports.

The Owner is responsible for confirming the correct rent, due date, amount, penalties, discounts, credits and payment status.

ManagR does not independently determine what amount a tenant legally owes.

A software record showing an amount as outstanding is not a judicial or legal determination of debt.

34. PAYMENT PROCESSING THROUGH MANAGR OR BEDR

Payments may be processed by third-party payment gateways, banks, payment aggregators or financial service providers.

Users may be subject to those providers' terms and privacy policies.

The precise payment flow, recipient, settlement structure and applicable charges may differ by feature.

Unless expressly stated in writing for a particular product, neither BedR nor ManagR represents that money is being held in escrow, trust or fiduciary custody.

Payment processing can be affected by:

• bank delays;
• UPI failures;
• payment-gateway downtime;
• chargebacks;
• disputes;
• fraud checks;
• reconciliation errors;
• bank holidays;
• regulatory restrictions;
• beneficiary-account issues; and
• technical failures.

Estimated settlement times are estimates and not absolute guarantees.

35. REVERSALS, REFUNDS AND FAILED PAYMENTS

A transaction may be reversed or subsequently fail even where it initially appears successful.

Users authorise us and our payment partners to make appropriate accounting adjustments to reflect refunds, reversals, disputes or chargebacks.

Where funds are due to an Owner, settlement may be withheld, adjusted or reversed where reasonably necessary to address:

• suspected fraud;
• a payment dispute;
• chargeback;
• duplicated payment;
• incorrect beneficiary details;
• regulatory requirements;
• court or government orders;
• payment-provider requirements; or
• an identified transaction error.

36. CHARGEBACK ABUSE

Users retain any legitimate rights available through their bank, card network or payment provider.

However, knowingly initiating a false or fraudulent chargeback for a validly delivered Service is prohibited.

Where a chargeback occurs, we may temporarily restrict the relevant account or transaction while the dispute is investigated.

We may provide transaction records and Service-delivery evidence to payment providers where legally permitted.

37. RENT RECEIPTS

Receipts generated through ManagR are based upon data contained in the relevant account and payment records.

The Owner remains responsible for ensuring that receipts accurately reflect the underlying transaction.

The availability of a ManagR-generated receipt does not constitute an independent certification by ManagR regarding the legality, tax treatment or completeness of a rental payment.

38. ACCOUNTING FEATURES

ManagR may provide tools allowing Business Users to record income, expenses, receivables, payments, taxes, occupancy, profitability or other financial information.

Such functionality is provided as business-management software.

Unless separately agreed with a qualified professional, ManagR is not providing chartered-accountancy, audit, legal or tax-advisory services.

Reports and calculations depend on the accuracy and completeness of information supplied to the system.

Business Users remain responsible for their books, tax returns, statutory filings and professional advice.

39. TAX CALCULATORS AND TAX INFORMATION

Any tax rate checker, calculator, GST indicator, income-tax estimate, educational explanation or similar feature provided through ManagR is for informational assistance.

Tax treatment can depend upon facts including ownership structure, nature of accommodation, services supplied, turnover, contracts, state, property usage and applicable law.

Outputs are not a substitute for advice from a Chartered Accountant, tax practitioner or lawyer familiar with the Business User's circumstances.

The Company does not guarantee that a calculator output will represent the final view of a tax authority.

40. ELECTRICITY AND UTILITY BILL SPLITTING

ManagR may calculate or assist Owners in allocating electricity or utility charges among tenants.

Calculations may depend on:

• meter readings;
• sub-meter data;
• occupancy periods;
• tariffs;
• common-area allocation;
• user-entered adjustments; and
• other inputs.

The Owner remains responsible for confirming readings and allocation rules before collecting money.

ManagR is not the electricity-distribution company and does not certify the accuracy of a utility provider's bill.

41. KYC

ManagR or BedR may facilitate identity-verification or KYC processes directly or through third-party providers.

A successful verification indicates only that the applicable verification process returned the relevant result.

It does not guarantee:

• the future conduct of the person;
• creditworthiness;
• financial capacity;
• absence of criminal activity;
• authenticity of every document outside the scope of the check; or
• suitability as a tenant, Owner or counterparty.

Users remain responsible for making their own decisions.

42. POLICE VERIFICATION

Where ManagR facilitates tenant police-verification services, such functionality may depend on government systems, local procedures and third-party providers.

Availability and requirements may differ by jurisdiction.

The Owner remains responsible for determining whether police verification is legally required and for completing any actions that cannot lawfully or technically be completed through ManagR.

ManagR does not control the police, government processing times or ultimate verification result.

43. E-STAMPING

ManagR may facilitate procurement or creation of electronic stamp papers through authorised third-party systems or service providers.

The Business User and parties to the relevant agreement are responsible for determining:

• correct stamp duty;
• appropriate instrument type;
• relevant state;
• consideration amount;
• registration requirements; and
• other legal requirements.

ManagR does not provide a legal opinion that a particular stamp value or instrument is sufficient.

44. ELECTRONIC SIGNATURES

ManagR may enable electronic execution of documents through its own functionality or third-party e-sign providers.

Users agree that electronic actions, OTPs, signatures or authentication mechanisms may create electronic records.

However, the Company does not guarantee that every category of document may legally be executed electronically.

Parties remain responsible for determining whether witnessing, notarisation, registration, physical execution or other formalities apply to a particular document.

45. AGREEMENT TEMPLATES

Any rental agreement, leave-and-licence agreement, notice, declaration or other document template supplied by ManagR is intended as a convenience.

Templates are not customised legal advice unless expressly provided through a separate legal service.

Users are responsible for reviewing documents before execution and obtaining professional advice where appropriate.

ManagR is not responsible for an agreement becoming unenforceable because Users entered incorrect information, changed language, selected an unsuitable template or failed to complete legally required formalities.

46. MANAGR COMMUNICATION TOOLS

ManagR may allow Business Users to communicate with tenants, Leads, staff or other persons through:

• WhatsApp;
• SMS;
• email;
• voice calls;
• automated calls;
• AI voice agents;
• notifications;
• in-app messages; or
• other channels.

The Business User is responsible for ensuring that its communications are lawful.

This includes compliance with applicable consent requirements, telecommunications regulations, customer preferences, template rules, sender-registration requirements, anti-spam requirements and platform rules.

The availability of a communication tool inside ManagR does not mean that every proposed communication is legally permissible.

47. WHATSAPP AND THIRD-PARTY MESSAGING

WhatsApp features may depend upon Meta, WhatsApp Business Platform providers and other third parties.

Messages may be subject to:

• template approval;
• messaging-category rules;
• quality ratings;
• account restrictions;
• pricing;
• recipient blocking;
• platform outages; and
• policy changes.

ManagR does not control these systems.

A template being technically accepted by ManagR does not guarantee approval or continued approval by WhatsApp or another platform.

48. AI COMMUNICATION AND AUTOMATION

The Services may include AI-generated messages, AI agents, recommendations, call summaries, transcriptions or other automated functions.

AI systems may produce errors.

Users remain responsible for reviewing material outputs before relying upon them for legal, financial, tenancy or other consequential decisions.

Where calls are recorded or transcribed, the party initiating the call must ensure that any legally required notice or consent is provided.

Business Users must not use ManagR's AI communication tools to impersonate government officials, lawyers, police officers or other persons in a misleading manner.

49. MARKETING AND COMMERCIAL COMMUNICATION CONSENT

The Company may send service communications necessary to operate an account or fulfil requested Services, subject to applicable law.

Promotional or marketing communications will be sent in accordance with applicable consent, preference and communications rules.

Where the law requires separate consent for a particular communication, accepting these Terms alone will not be treated as a substitute for that separate consent.

Users may use available opt-out or preference mechanisms.

50. MANAGR WEBSITE BUILDER

ManagR may allow Owners to create websites, landing pages or booking pages for their Properties.

A Business User using these features is responsible for:

• Property information;
• photographs;
• branding;
• prices;
• terms offered to customers;
• statutory disclosures;
• its privacy notices;
• customer promises;
• booking rules;
• refunds;
• intellectual-property rights; and
• legality of the underlying Property.

ManagR provides the underlying technology and is not automatically the seller, landlord or property operator merely because the website is hosted through ManagR.

51. WEBSITE DOMAINS

Where ManagR facilitates a domain name, the relevant registration may be governed by third-party registrar terms.

Unless expressly stated otherwise, domain registration does not transfer ownership of ManagR's software, website templates, code or infrastructure to the Business User.

Business Users are responsible for renewing any domain independently owned by them.

Domain availability cannot be guaranteed until registration is successfully completed.

52. MANAGR BASIC, ADVANCED AND OTHER PLANS

ManagR may offer free or paid plans, including Basic, Advanced or other plans.

Plan names, prices and included features may change.

The features and price displayed at the time of subscription govern that purchase.

We may add, remove, modify or repackage functionality where reasonably necessary, subject to applicable contractual and consumer rights.

Material changes to an already-paid plan will be handled in accordance with applicable law and the terms disclosed for that subscription.

53. RECURRING SUBSCRIPTIONS

If a paid Service automatically renews, the renewal arrangement, frequency and price will be disclosed before the User authorises recurring payment.

Users may cancel recurring renewal in accordance with the cancellation mechanism provided.

Cancellation ordinarily prevents future renewals but does not automatically require a refund of amounts already paid for a current billing period except where our policy or applicable law provides otherwise.

We will not intentionally conceal recurring-payment terms.

54. FREE SERVICES

A Service being offered free of charge at one point does not create an entitlement to permanent free use.

Subject to existing contractual commitments and applicable law, we may introduce charges for future use of currently free features.

Where practicable, affected Users will be informed before a previously free material Service becomes chargeable.

Charges will not be applied retroactively without authorisation.

55. THIRD-PARTY INTEGRATIONS

BedR and ManagR may integrate with or depend upon third-party services, including:

• payment gateways;
• banks;
• WhatsApp;
• telecom providers;
• e-sign providers;
• e-stamp providers;
• KYC providers;
• government systems;
• calendar providers;
• cloud providers;
• mapping providers;
• analytics providers;
• advertising services;
• marketplaces;
• APIs; and
• other software.

Third-party services are governed by their own systems and terms.

We do not guarantee that any third-party integration will remain continuously available.

We may modify or discontinue an integration where the provider changes its API, terms, pricing, access or functionality.

56. NO UNAUTHORISED THIRD-PARTY ACCESS

Users may not use the Services to access third-party platforms in violation of those platforms' terms or applicable law.

Any integration requiring third-party credentials or permission must be used only with appropriate authorisation.

The existence of an import, integration or automation feature does not authorise unlawful scraping or unauthorised access.

57. TENANT AND OWNER MESSAGING CONTENT

Users are responsible for messages they send.

Users must not send Content that is:

• fraudulent;
• threatening;
• abusive;
• defamatory;
• obscene where prohibited by law;
• discriminatory where unlawful;
• misleading;
• harassing;
• invasive of privacy;
• infringing;
• spam;
• malicious;
• designed to distribute malware; or
• otherwise unlawful.

We may restrict or remove Content where required by law or reasonably necessary to protect Users, the Platform or third parties.

58. USER-GENERATED CONTENT LICENCE

By uploading Content to the Services, you retain ownership of rights you lawfully hold in that Content.

You grant the Company a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, format, display and distribute that Content to the extent reasonably required to:

• operate the Services;
• display Listings;
• provide requested functionality;
• market a Listing where authorised;
• create compatible formats;
• prevent fraud;
• moderate Content;
• improve Service functionality; and
• comply with law.

This licence ends when the relevant purpose no longer applies, subject to backups, legal-retention obligations and Content already lawfully distributed.

You represent that you have authority to grant this licence.

59. PROPERTY PHOTOGRAPHS AND MEDIA

Where BedR or its contractors create photographs, videos, floor plans or other media for a Listing, ownership and permitted use may be governed by the applicable arrangement with the Owner.

Unless otherwise agreed, Owners may not remove BedR branding, watermarking or proprietary elements for the purpose of misleading third parties about the origin of the material.

Users may not copy photographs or Listings from BedR for competing commercial databases without permission.

60. INTELLECTUAL PROPERTY

The Services, including software, design, interfaces, databases, algorithms, branding, logos, trademarks, workflows, templates and proprietary Content, are owned by or licensed to the Company.

Except for the limited right to use the Services in accordance with these Terms, no intellectual-property rights are transferred to Users.

Users must not:

• reverse engineer the Services except where law expressly permits;
• copy proprietary software;
• scrape the database;
• extract large quantities of Listings;
• clone the interface;
• reproduce proprietary materials commercially;
• create derivative services using BedR/ManagR data without permission;
• bypass technical restrictions; or
• use BedR or ManagR branding without authorisation.

61. SCRAPING, BOTS AND AUTOMATED ACCESS

Unless expressly authorised by us in writing, Users may not use robots, crawlers, scripts, browser automation, scraping systems or similar technologies to systematically access, extract, monitor or copy information from the Services.

We may technically restrict automated traffic.

62. FRAUD AND PLATFORM MANIPULATION

Users must not:

• create fake Listings;
• create fake Leads;
• generate fraudulent inquiries;
• create fake bookings;
• artificially manipulate reviews or metrics;
• abuse coupons;
• abuse referral programmes;
• create multiple accounts to evade pricing;
• falsify KYC documents;
• falsify payment records;
• manipulate occupancy records;
• impersonate Company staff;
• attempt to collect unauthorised payments;
• introduce malware; or
• interfere with Service operations.

We may investigate suspected abuse and preserve relevant logs.

63. REVIEWS AND RATINGS

If BedR allows reviews or ratings, Users must submit reviews based on genuine experiences.

Reviews must not be purchased, fabricated or submitted by an Owner pretending to be a Customer.

We may moderate reviews for fraud, relevance, unlawful Content, personal information or policy violations.

Moderation does not mean that BedR independently verifies every factual statement contained in a review.

64. SECURITY

We take reasonable measures to protect the Services.

No internet service, however, can be guaranteed completely secure or uninterrupted.

Users must take reasonable precautions including:

• protecting passwords;
• limiting staff access;
• removing former employees;
• checking permissions;
• using secure devices; and
• notifying us promptly of suspected compromise.

Business Users should maintain copies of business-critical records appropriate to their operations.

65. SERVICE AVAILABILITY

We aim to maintain reliable Services but do not guarantee uninterrupted availability.

Services may be unavailable because of:

• maintenance;
• upgrades;
• internet failures;
• cloud failures;
• telecommunications failures;
• payment-provider outages;
• third-party API failures;
• cyberattacks;
• emergency security work;
• government actions;
• force majeure; or
• circumstances beyond our reasonable control.

Unless a separate enterprise agreement provides a specific service-level commitment, no particular uptime percentage is guaranteed.

66. BETA AND EXPERIMENTAL FEATURES

We may release beta, pilot or experimental features.

Such features may contain errors, change materially or be withdrawn.

Where reasonably practicable, they will be identified as beta, pilot, experimental or similar.

Users should not rely exclusively on experimental features for critical operations.

67. PRICES

Prices are those displayed at the point of purchase.

Where applicable, the Platform will display taxes and compulsory charges before final payment as required by law.

Prices may change prospectively.

Promotional prices may be subject to specific eligibility criteria.

A temporary price reduction does not entitle previous purchasers to a retrospective refund.

68. TAXES

Applicable taxes may be charged in addition to or included in displayed prices as indicated at checkout.

Each Owner or Business User is separately responsible for taxes arising from their own rental income, business, Properties, employees, transactions or other activities.

The Company's collection of its own applicable taxes does not satisfy another User's tax obligations.

69. PROMOTIONS AND COUPONS

Promotions may be subject to:

• eligibility requirements;
• expiry dates;
• usage limitations;
• geographic restrictions;
• minimum purchase requirements;
• account restrictions; and
• campaign-specific rules.

We may refuse or reverse benefits obtained through fraud, manipulation or clear misuse.

70. SUSPENSION AND TERMINATION

We may restrict, suspend or terminate access where reasonably necessary, including where:

• these Terms are materially breached;
• fraud is suspected;
• verification fails;
• unlawful activity occurs;
• a User presents a risk to other Users;
• payment remains overdue;
• the Service is abused;
• a User circumvents technical restrictions;
• required by a court or authority;
• required by a third-party provider;
• necessary for security; or
• repeated complaints demonstrate serious misuse.

Where appropriate and legally required, we will provide notice or an opportunity to remedy the issue.

Immediate action may be taken where necessary for safety, fraud prevention, legal compliance or security.

71. EFFECT OF TERMINATION

Termination ends the User's right to continue using the affected Service.

Termination does not automatically cancel:

• obligations already incurred;
• payment obligations already due;
• completed transactions;
• indemnification obligations;
• intellectual-property rights;
• confidentiality obligations;
• dispute provisions; or
• other provisions which by their nature should survive.

Handling of personal data following termination will be governed by applicable law and our Privacy Policy.

72. DATA EXPORT AND BUSINESS CONTINUITY

Where ManagR provides export functionality, Business Users may use it to maintain independent copies of appropriate operational data.

The Company is not a substitute for a Business User's own legally required record-keeping systems unless expressly agreed.

Upon termination, access to certain data may cease after an applicable retention or transition period.

Users should export information they require before closing an account.

73. PRIVACY

Our collection and processing of personal data are governed by our Privacy Policy and applicable law.

The Privacy Policy should be read separately from these Terms.

These Terms do not authorise us to process personal data in a manner prohibited by applicable data-protection law.

Where consent is legally required, it will be obtained through the applicable consent mechanism.

74. COMMERCIAL ANALYTICS

Subject to applicable law and our Privacy Policy, we may analyse Service usage to:

• operate and secure the Services;
• identify fraud;
• understand demand;
• improve products;
• measure performance;
• improve ranking;
• forecast supply;
• create aggregate statistics; and
• develop new functionality.

Where data is anonymised or aggregated so that it is no longer personal data under applicable law, we may use such information for legitimate business purposes.

75. CONFIDENTIAL BUSINESS INFORMATION

Where ManagR processes non-public operational information belonging to a Business User, we will use reasonable safeguards appropriate to the nature of the Service.

Business Users must similarly protect confidential Company information to which they are given access.

Nothing prevents either party from disclosing information where legally required.

76. THIRD-PARTY CONTENT

The Services may contain links, information, advertisements, integrations or Content supplied by third parties.

The presence of third-party Content does not constitute our endorsement unless expressly stated.

We are not responsible for independent third-party websites or services.

77. NO PROFESSIONAL ADVICE

Unless expressly provided under a separate professional engagement, information available through BedR or ManagR does not constitute:

• legal advice;
• tax advice;
• accounting advice;
• investment advice;
• architectural advice;
• structural advice;
• safety certification;
• insurance advice; or
• financial advice.

Users should obtain appropriate professional advice when needed.

78. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, Services are provided on an “as available” basis.

We do not warrant that:

• every Listing will be accurate at all times;
• every Property will remain available;
• every Owner will respond;
• every Lead will convert;
• every User will behave lawfully;
• every third-party integration will remain available;
• every AI output will be accurate;
• the Services will be error-free;
• the Services will meet every User's particular business requirements; or
• use of the Services will result in a particular financial, rental or commercial outcome.

Any warranties that cannot legally be excluded remain unaffected.

79. USER DECISIONS

Users make their own decisions concerning:

• Properties;
• Owners;
• tenants;
• rental agreements;
• deposits;
• rent;
• visits;
• hires;
• business processes;
• communication;
• tax treatment;
• financial decisions; and
• third-party services.

The availability of information through our technology does not transfer the User's decision-making responsibility to the Company.

80. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Subject to the above, the Company will not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, loss of opportunity, loss of anticipated profits, loss of goodwill or similar remote losses arising from use of the Services.

To the maximum extent permitted by law, the Company is not responsible for loss arising primarily from:

• inaccurate information supplied by an Owner or User;
• an Owner's failure to update availability;
• User misconduct;
• off-platform payments;
• private rental disputes;
• property damage or condition;
• theft at a Property;
• another User's actions;
• third-party platform failures;
• bank or payment-gateway failures;
• telecommunications failures;
• government-system failures;
• unauthorised use caused by a User's failure to protect credentials; or
• reliance on information that these Terms expressly require the User to independently verify.

For Business Users, except for liability that cannot legally be limited and except where a separate written enterprise agreement states otherwise, the Company's aggregate contractual liability arising from a ManagR Service will not exceed the greater of:

(a) the amount actually paid by that Business User to the Company for the affected Service during the six months immediately preceding the event giving rise to the claim; or
(b) ₹10,000.

Where the affected Service was provided free of charge, the aggregate contractual liability to a Business User will, to the maximum extent legally permitted, not exceed ₹10,000.

Any limitation applicable to a consumer operates only to the extent permitted under applicable consumer law.

81. INDEMNITY BY BUSINESS USERS AND OWNERS

To the extent permitted by law, an Owner or Business User agrees to indemnify and hold harmless the Company and its directors, employees and authorised representatives from third-party claims, losses, penalties and reasonable costs arising from that User's:

• unlawful Property operations;
• inaccurate Listing information;
• lack of authority to list a Property;
• violation of tenancy laws;
• regulatory violations;
• tax non-compliance;
• unlawful communications;
• misuse of tenant personal data;
• intellectual-property infringement;
• employee or caretaker actions;
• misleading advertising;
• unlawful collection of money;
• breach of an agreement with a tenant;
• use of ManagR contrary to law; or
• material breach of these Terms.

This indemnity does not apply to the extent the relevant loss was caused by the Company's own unlawful conduct for which liability cannot be excluded.

82. INDEMNITY BY CUSTOMERS

To the extent permitted by law, Customers agree to indemnify the Company from third-party claims arising from their:

• fraud;
• unlawful use of Owner information;
• harassment;
• unauthorised publication or resale of contact details;
• intellectual-property infringement;
• impersonation;
• malicious activity; or
• material breach of these Terms.

83. CONSUMER RIGHTS

Nothing in these Terms is intended to eliminate rights or remedies that cannot lawfully be waived under the Consumer Protection Act, applicable e-commerce rules or other applicable law.

If any provision conflicts with a mandatory consumer protection requirement, that requirement will prevail to the extent of the conflict.

84. GRIEVANCE REDRESSAL

BedR Realcon Private Limited maintains a grievance-redressal mechanism for complaints relating to BedR, ManagR and the Services.

Users may raise complaints relating to, among other things:

• purchases or payments;
• Contact Access;
• Lead Access;
• refunds;
• Listings;
• property information;
• Owner or Customer conduct;
• account access;
• privacy;
• communications;
• ManagR functionality;
• subscriptions;
• payment processing; or
• any other Service provided by the Company.

Grievance Officer

Name: Shlok Mittal
Designation: Grievance Officer
Company: BedR Realcon Private Limited
Email: contact@bedrindia.com
Telephone: 08048795182
Address: E-1/79, Arera Colony, R.S. Nagar, Huzur, Bhopal – 462016, Madhya Pradesh, India

The Grievance Officer will acknowledge receipt of a consumer complaint within the period required under applicable law and endeavour to resolve or redress the complaint within the legally prescribed period.

Where required by applicable law, the complainant may also be provided with a copy or record of the complaint registered with us.

Users should provide sufficient information to enable us to investigate a complaint, including, where relevant:

• full name;
• registered mobile number or email address;
• transaction or payment reference;
• relevant Property;
• Owner or Customer involved;
• date of transaction;
• screenshots or supporting documents; and
• a description of the issue.

Providing additional information does not affect any mandatory consumer right.

Nothing in this grievance procedure prevents a consumer from approaching the National Consumer Helpline, a Consumer Commission or another competent authority where permitted by law.

85. CUSTOMER SUPPORT

General customer-support enquiries may be addressed to:

BedR Realcon Private Limited

Email: contact@bedrindia.com
Telephone: 08048795182

Registered Office:

E-1/79, Arera Colony, R.S. Nagar, Huzur, Bhopal – 462016, Madhya Pradesh, India

Customer-support communications are distinct from formal legal notices unless expressly accepted by the Company as such.

Users reporting payment issues should, where possible, provide the transaction reference, date, amount and registered telephone number.

Users must never provide OTPs, complete card credentials, passwords or other authentication credentials to persons claiming to represent BedR or ManagR.

86. GOVERNMENT AND LEGAL REQUESTS

We may preserve, disclose, restrict or remove information where required by applicable law, legal process, a valid court order, lawful government request or regulatory obligation.

We may challenge requests where appropriate but are not obligated to do so.

87. CONTENT TAKEDOWNS

Where Content is alleged to be unlawful, infringing or otherwise subject to legally valid removal requirements, we may restrict access or remove the Content in accordance with applicable law.

Users who repeatedly upload unlawful or infringing Content may be suspended.

88. FORCE MAJEURE

The Company will not be liable for failure or delay caused by circumstances beyond its reasonable control, including natural disasters, floods, fires, epidemic or pandemic conditions, war, civil disturbance, government restrictions, telecommunications failures, banking-system outages, payment-network failures, cyber incidents, labour disruption, widespread cloud outages or failures of critical third-party infrastructure.

This does not excuse obligations that applicable law does not permit to be excluded.

89. CHANGES TO SERVICES

The Services are continuously evolving.

We may modify interfaces, workflows, features and functionality.

Where a change materially affects an already-purchased Service, we will apply applicable contractual and consumer-law requirements.

No User has a perpetual right to a particular software interface, workflow or feature unless expressly agreed in writing.

90. CHANGES TO THESE TERMS

We may update these Terms to reflect:

• new products;
• regulatory changes;
• security requirements;
• operational changes;
• pricing models;
• technology changes; or
• clarification of existing provisions.

The “Last Updated” date will be revised when Terms change.

Where required by law or appropriate because a change is material, we will provide additional notice.

Changes will not retroactively deprive Users of mandatory rights.

Continued use after revised Terms become effective constitutes acceptance where legally permissible.

91. ELECTRONIC CONTRACTING

Users agree that agreements may be formed electronically through actions including:

• clicking “Accept”;
• creating an account;
• purchasing a Service;
• submitting a Listing;
• using a paid feature;
• digitally signing;
• authenticating with an OTP; or
• otherwise clearly indicating agreement electronically.

Electronic records may be retained as evidence of transactions and acceptance.

92. NOTICES

We may provide notices electronically through:

• email;
• SMS;
• WhatsApp;
• in-product notifications;
• account dashboards; or
• notices on the relevant website.

Users are responsible for maintaining current contact details.

Legal notices to the Company should be sent to:

contact@bedrindia.com

93. ASSIGNMENT

Users may not assign their rights or obligations under these Terms without our consent where assignment would materially affect the Service or another person's rights.

The Company may assign or transfer these Terms in connection with a merger, acquisition, restructuring, sale of business, financing or transfer to an affiliate, subject to applicable law.

94. NO WAIVER

Failure by the Company to enforce a provision immediately does not waive its right to enforce that provision later.

A waiver is effective only to the extent expressly given.

95. SEVERABILITY

If any provision is held unlawful, invalid or unenforceable, it will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue to operate.

96. ENTIRE AGREEMENT

These Terms, together with incorporated policies and any applicable product-specific or enterprise agreement, constitute the agreement governing the relevant Service.

Where a separately signed agreement expressly conflicts with these Terms, the separately signed agreement will prevail for the subject matter it governs.

97. ORDER OF PRECEDENCE

Where multiple terms apply to the same transaction, the following order will ordinarily apply:

1. a separately signed agreement expressly covering the relevant issue;
2. product-specific terms shown during the transaction;
3. the applicable Refund/Cancellation Policy;
4. these Terms; and
5. general informational material.

Specific statutory rights prevail where required by law.

98. GOVERNING LAW

These Terms are governed by the laws of India.

Nothing in these Terms prevents a consumer from exercising jurisdictional or procedural rights that applicable consumer law mandatorily provides.

99. DISPUTE RESOLUTION — CONSUMERS

Customers are encouraged to first contact our Grievance Officer so we can attempt to resolve the matter directly.

Nothing in these Terms restricts a consumer's right to approach a consumer commission or other forum that applicable law makes available.

100. DISPUTE RESOLUTION — BUSINESS USERS

For disputes between the Company and a Business User that cannot be resolved amicably within 30 days after written notice of the dispute, and to the extent arbitration is legally permissible, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, as amended.

The arbitration will be conducted by a sole arbitrator mutually appointed by the parties.

If the parties cannot agree upon the arbitrator, appointment will occur in accordance with applicable law.

The seat and venue of arbitration shall be MUMBAI, MAHARASHTRA. The proceedings will be conducted in English.

Subject to applicable law and the arbitration provision above, courts at Mumbai shall have jurisdiction.

101. LANGUAGE

These Terms may be made available in multiple languages for convenience.

In the event of an inconsistency, the English version will govern to the extent permitted by law unless applicable law requires otherwise.

102. PRODUCT-SPECIFIC TERMS

Certain future Services—including insurance, deposit protection, financing, credit, escrow, managed-property services, subscription memberships or financial products—may require additional terms.

No such product should be assumed to be offered merely because it is referenced in marketing, testing, research or product-development material.

The terms presented when such a product is actually offered will apply.

103. IMPORTANT SUMMARY OF PLATFORM RESPONSIBILITIES

For clarity:

BedR provides technology, discovery, access and assistance. Owners provide Properties. Customers choose Properties.

ManagR provides software and integrations. Owners continue to operate and remain responsible for their rental businesses.

The Company does not assume a User's legal or commercial responsibilities simply because its technology facilitates an activity.

104. COMPANY INFORMATION

Legal Entity: BedR Realcon Private Limited
Corporate Identification Number (CIN): U82990MP2025PTC077727
GST Identification Number (GSTIN): 23AANCB7398C1ZH

Registered Office:
E-1/79, Arera Colony,
R.S. Nagar, Huzur,
Bhopal – 462016,
Madhya Pradesh, India

Websites:
bedrindia.com
managr.in

Customer Support Email:
contact@bedrindia.com

Customer Support Telephone:
08048795182

105. ACCEPTANCE

By clicking an acceptance checkbox, creating an account, purchasing a Service, listing a Property, using ManagR, using Contact Access, purchasing Lead Access or otherwise continuing to use the Services after these Terms are presented to you, you confirm that you have read and agreed to these Terms.

If you do not agree, do not use the Services.